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The business analyst is someone who is a part of the business operation and works with Information Technology to improve the quality of the services being delivered, sometimes assisting in the Integration and Testing of new solutions. Business Analysts act as a liaison between management and technical developers.

The business analysis team is responsible for defining, managing, extracting, analyzing, validating, and documenting business needs to provide appropriate solutions to meet the needs and achieve the organization's goals.

For more information on this topic, you can refer to the Business Analysis Service or ITechNet projects section.